"Staff very friendly and helpful. Room was very clean ."

"I don’t have any complaints about the property."

"Excellent customer care service with wonderful staff ready to listen and respond positively to clients requests in a friendly manner and polite, with respect."

"My short time of staying and I will need a good discount and a membership card to receive a voucher to book for a long stay."

"The breakfast is too plain and repetitive. Rice is on the menu majority of the days. The breakfast quality should be improved upon to reflect the pay and the hotel’s grade."

"90% of the towels are old and worn out and they are not fit to be used in a supposed 5 stars hotel. The service is too ordinary."

""Very good facility—clean, comfortable, and well-maintained. The hotel is well located in the city center, offering convenience for business or leisure. The service level is excellent, with friendly and professional staff. Breakfast was enjoyable, though later in the morning, the buffet was not always replenished. While the hotel itself is well-kept, the immediate surrounding area is in poor condition, which slightly affects the overall experience.""

"Aucun."

"The environment was great, secure, and has good customer service. The pool and restaurant were very amazing."

"Nothing"

"Memling is a great hotel with a friendly staff who can manage a bit of English. Their protocol for airport transfers worked well. Rooms are spacious but not much of vegetarian options in the hotel. The staff helped me with Taxis to various tourist spots and it was a fab trip"

"More vegetarian options in the menu. A better gym and a few more English speaking staff"

"Have been staying here whenever I am in Kinshasa for business. My stay has always been enjoyable and since last some of the rooms have been renovated making my stay more pleasant."

"The poolside menu remains the same."

"European similarity with a very well cleanliness and comfort."

"N/A"

"This marked my third stay at your great hotel, and I keep coming back for several reasons: Cleanliness: The cleanliness of the rooms has consistently exceeded my expectations. It's evident that your housekeeping team takes great pride in maintaining a high standard of cleanliness and comfort. Staff: I am always impressed by the helpful and welcoming nature of your staff. From the front desk to the housekeeping team, everyone consistently goes above and beyond to ensure a positive guest experience. Optimal City Location: The hotel's location is truly optimal. Everything I need is close by, and the fact that the area feels safe adds to the overall appeal. It's a key reason I choose your hotel for my stays in the city."

"While my stay was overall enjoyable, there were a couple of aspects I wanted to highlight: Noise on Lower Floors: On Friday nights, if you are on the lower floors, you might hear a bit of noise. However, it's worth noting that the lively atmosphere created a good vibe overall. Swimming Pool Experience: This time around, I observed that the swimming pool had a slightly unusual taste. It's possible that there was a change in the cleaning product used, and I wanted to bring it to your attention. Areas for Improvement:"

"The rooms were good and the staff at reception were very helpful."

"The food ordered at the poolside took a long time. In addition, the smoking at the poolside can be quite too much."