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M

Mesen

12/03/2024 14:48:51

10/10
Olumlu nokta:

"Çalışanlar düzenli,prensipli ve güleryüzlü,özellikle Reception görevlileri çok ilgililer"

Olumsuz nokta:

Yok

D

Diane

05/03/2025 14:30:43

9/10
Olumlu nokta:

"Breakfast and food great. The manager and Anthony were very kind and helpful."

Olumsuz nokta:

Aucun.

V

Vigneshwaran

16/02/2026 15:12:22

8/10
Olumlu nokta:

"Location and facilities available. The restaurant serves very good food."

Olumsuz nokta:

Mattress is not comfortable.

A

Alfredo

15/11/2024 01:33:13

10/10
Olumlu nokta:

"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Olumsuz nokta:

Aucun.

D

Daniel

07/03/2026 08:49:12

9/10
Olumlu nokta:

"Interesting concept Lovely staff. Cleanliness. Good breakfast buffet (even the bread rolls were tasty and that is rare in Germany)."

Olumsuz nokta:

The pillow is square, large and uncomfortable. I got a pain in the neck because of it. The coffee in the breakfast buffet was so bad it was undrinkable.

J

Jenpil78

12/03/2026 19:02:29

8/10
Olumlu nokta:

"A good option in Kolonia. There isn't too much else. Run by Chinese, and they have a restaurant that opens for lunch and dinner, they can do your laundry, and you can hire an SUV car through them too. The beds were comfy, and the TV could get YouTube. Bottled water provided. The air con worked well too. Walking distance from the airport, but they picked me up and stopped me off. Very kind."

Olumsuz nokta:

The hotel looks a bit grim and unappealing from outside. Could do with a lick of paint, and cheering up.

D

Dimitri

05/03/2026 00:24:35

9/10
Olumlu nokta:

"The hotel is located in a quiet neighborhood. The rooms are clean and spacey. The bed is very comfortable and the internet is fast. The staff is very friendly and also gives tips for sightseeing tours. Breakfast is also available around noon. The quality-price relation is very good for this hotel. We would book this hotel immediately again."

Olumsuz nokta:

There are no negative points.

S

Selin

16/04/2025 01:14:38

8/10
Olumlu nokta:

"Tek kötü yanı girişte mini barın %100 ücretli olduğunun tam olarak belirtilmemesi. Biz kullanım yaptığımız için çıkışta ektra ücret talep ettiler."

Olumsuz nokta:

Aucun.

M

Merve

20/12/2024 15:17:15

8/10
Olumlu nokta:

"otel tertemiz sıcak . kahvalti çok güzel. akşam yemegi için restaurant yemekleri de çok iyi."

Olumsuz nokta:

biraz şehre uzaktı.

D

David

22/02/2026 12:47:56

10/10
Olumlu nokta:

"The staff were so so friendly & accommodating. They gave us tips & advice for an itinerary, and prepared a complimentary breakfast to take away as we had an early bus in the morning. The location was great and the room was bask cn but tidy. Thank you!"

Olumsuz nokta:

Aucun.

A

Alfredo

15/11/2024 01:33:13

10/10
Olumlu nokta:

"Overall very smooth experience. The hotel is located in a very nice neighbourhood. It is clean, staff is kind and professional. The restaurant is up to the expectations with good value for money,"

Olumsuz nokta:

Aucun.

M

Michele

28/01/2026 13:06:51

9/10
Olumlu nokta:

"A lovely quiet residential neighbourhood . Lots of birds in the garden . Lovely pool and outdoor seating area. We could walk out of our room to the pool and terrace. Marian looked after us very well ."

Olumsuz nokta:

Maybe a little far from services but nothing else .

J

Jay

14/01/2026 21:44:26

10/10
Olumlu nokta:

"I appreciated being moved to a room with it's own kitchen, common room and bedroom. It catered to my needs perfectly."

Olumsuz nokta:

None

M

Maria

09/01/2026 00:30:55

9/10
Olumlu nokta:

"Good value for money. Comfortable beds and well located."

Olumsuz nokta:

Aucun.

F

Florence

22/02/2025 10:50:57

8/10
Olumlu nokta:

"Breakfast had a good variety Shuttle service to the airport"

Olumsuz nokta:

There is no wardrobe in the room and no hand tissue was provided. The price was very expensive for the room No shuttle to pick up from the airport

G

Gary

27/03/2025 07:20:34

10/10
Olumlu nokta:

"The staff and Management team were very helpful and looked after me as being a solo traveler and first time Burundi ."

Olumsuz nokta:

Clean and tidy and a great swimming pool , great food and cold beer.

E

Esat

21/05/2023 18:28:05

8/10
Olumlu nokta:

"spa ve sauna calisanlarin ozellikle resepsiyonun guler yuzlu olmasi."

Olumsuz nokta:

kahvalti dahil de cok fazla ucret istenmesi

N

Ned

28/11/2025 22:59:10

9/10
Olumlu nokta:

". Nice location. . The Novotel is linked and let me use their facilities free of charge. . Bed was very comfortable"

Olumsuz nokta:

. Breakfast spread is a bit limited . Shower temperature was inconsistent

T

Thomas

14/02/2026 15:17:41

8/10
Olumlu nokta:

"Location was good, buffet breakfast was great, staff was great"

Olumsuz nokta:

Beds had small split pillows instead of one big pillow.

I

Ismail

03/12/2025 07:14:01

10/10
Olumlu nokta:

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

Olumsuz nokta:

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

J

Jerome

11/08/2024 20:10:14

10/10
Olumlu nokta:

"Excellent location, amazing breakfast, great personnel"

Olumsuz nokta:

Everything

M

Maxime

06/12/2025 12:49:32

8/10
Olumlu nokta:

"The design and decoration of the hotel. The flowers and the garden is beautiful and peaceful."

Olumsuz nokta:

The lack of the cleanliness of the pool (because of breakfast nearby, lots of things fly away in it). Drinkable water in the bar was not free (4-star hotel)

Ö

Özen

29/01/2026 19:50:00

9/10
Olumlu nokta:

"Lokalizasyon ve mimarisi çok güzel Kahvaltı ve hazırlayan ekip çok ilgili ve kibar"

Olumsuz nokta:

Odaların balkonu avluya bakıyor, pencereleri açamadık

I

Ivy

11/11/2024 23:45:10

10/10
Olumlu nokta:

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Olumsuz nokta:

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

I

Ivy

11/11/2024 23:45:10

10/10
Olumlu nokta:

"Walking distance / Near to the Taman Marzuki theather. Plenty of food nearby too."

Olumsuz nokta:

Probably just the traffic and noises makes by vendor as the hotel is opposite the national library. Hence many youngsters hangout there everyday and worst is over the weekend.

K

Kenneth

09/03/2026 22:33:17

8/10
Olumlu nokta:

"Great room, very comfy bed, coffee machine and fridge. Gardens and pools well maintained and plenty of sun beds"

Olumsuz nokta:

No bar, restaurant or coffee shop

A

Alihan

05/02/2026 04:56:22

8/10
Olumlu nokta:

"Konumu harikaydı. Ücretsiz havalimanı transferide çok iyidi."

Olumsuz nokta:

Otel çok eskiydi. Havalimanı transferi 9dan sonra ücretliydi.

J

James

24/02/2024 05:14:41

8/10
Olumlu nokta:

"The staff was extremely friendly and welcoming, especially Clayton and Sam. Access to the beach was superb as well as the view from our our two bedroom unit. The entire facility is well-maintained and clean. It was very quiet and peaceful as well and the location was excellent for walking to all amenities. I would definitely consider staying there again when I return to Providenciales in the future."

Olumsuz nokta:

There were no food options in terms of restaurants since it is a resort/apartment complex. The pool requires a resurfacing along the bottom as there were some areas in which the surface had worn away. It was quite expensive for a one week stay.

L

Lauriane

13/02/2025 04:37:25

10/10
Olumlu nokta:

"Beautiful room room with view on the pool and the ocean. All comfort included, the free shuttle to the city center or to the airport is very valuable, the staff was very kind and professional ! Would definitely come back :)"

Olumsuz nokta:

Note that the breakfast is in extra but exquisite !

K

Kenneth

19/01/2026 03:40:26

8/10
Olumlu nokta:

"Quiet room with balcony and view over the pool. Several restaurants close by and walking distance to the beach."

Olumsuz nokta:

The breakfast a bit poor

B

Benjamin

04/03/2026 19:45:54

8/10
Olumlu nokta:

"Douche chaude Piscine agréable Juste de l'autre côté de l'ile et à 1 min du centre commercial, très pratique"

Olumsuz nokta:

Petit déj moyen

E

Esref

27/03/2024 11:37:26

10/10
Olumlu nokta:

"Otel merkeze yakın bir konumda yürüyerek her yere ulaşabildik. Kahvaltısıda yeterli ve güzeldi."

Olumsuz nokta:

Aucun.

I

Ismail

03/12/2025 07:14:01

10/10
Olumlu nokta:

"Hello, we wr upgraded to Avani Hotel and Casino. Beautiful place, reception and general service was excellent."

Olumsuz nokta:

I want to thank the reservation office and reception for plan B and kind heart. You made our 3days in Maseru worthwhile.

P

Paola

22/02/2026 18:37:26

10/10
Olumlu nokta:

"This hotel is amazing. Everything about out stayed was perfect. I loved the service, the hotel is beautiful and perfect location."

Olumsuz nokta:

Aucun.

A

Anthony

14/12/2025 19:07:20

9/10
Olumlu nokta:

"It is a old hotel with a lot of character and charm. Very high ceilings."

Olumsuz nokta:

The bathroom could use some work and a deep scrubbing.

P

Piotr

08/01/2026 19:42:06

8/10
Olumlu nokta:

"Very positive experience. Beautiful location and view. The room was equipped with everything I needed."

Olumsuz nokta:

Aucun.

E

Esat

21/05/2023 18:28:05

8/10
Olumlu nokta:

"spa ve sauna calisanlarin ozellikle resepsiyonun guler yuzlu olmasi."

Olumsuz nokta:

kahvalti dahil de cok fazla ucret istenmesi

D

Daniel

18/03/2026 21:07:26

9/10
Olumlu nokta:

"Where it was situated, the options that was there and the staff"

Olumsuz nokta:

Had to properly slam the door to shut it so weak door locks

M

Mesen

12/03/2024 14:48:51

10/10
Olumlu nokta:

"Çalışanlar düzenli,prensipli ve güleryüzlü,özellikle Reception görevlileri çok ilgililer"

Olumsuz nokta:

Yok

P

Patrick

05/06/2025 21:58:26

8/10
Olumlu nokta:

"Our NGO had a conference in the hotel. the staff was excellent in preparing the conference room and addressing out needs. The conference catered food was excellent. I stayed in the hotel for 2 weeks and had breakfast every day. After the first 2 days, I realized that one could order eggs or omelet. Which was fine but why didn't they tell me at the beginning? Fruit selection was good. Coffee was also good. the wam milk for coffee was frequently empty but refilled on request."

Olumsuz nokta:

listed massage available but told this was not the case.

S

Salih

15/02/2025 20:27:43

10/10
Olumlu nokta:

"Otel metroya 50 metre .Metroya yakınlığı bütün Pekin'e ulaşmanız için büyük avantaj Aşçı çok yardımcı oldu omleti ve noodle u benim istediğim gibi yaptı . Otel bir alışveriş merkeziyle iç içe alışveriş konusunda sıkıntı yaşanmıyor .İçinde büyük bir market var her istediğinizi alabiliyorsunuz . Otelin yakınında burger king,MC Donald's Starbucks vardı. Odalar temiz ve büyüktü Odalara her gün 2 su ,çay kahve bırakılıyor . Otel Türkiye'de olsaydı geceliği 4000 liradan aşağı olmazdı fiyatı çok uygun(Gecelik 1800 lira ) Otelin içindeki bankamatikten çin bankasına komisyon ödemeden para çekebilirsiniz (Akbank ,İş bankası,Vakıfbank kartlarıyla çekim yaptım) Alışverişte peşin parayla alışveriş yaparsanız indirim yapıldığını gördüm . Türkiye'den gelenler için not otelin tam karşısında china Telekom bayisi var oradan hat alabilirsiniz."

Olumsuz nokta:

Tek yaşadığım sorun kahvaltı sırasında kaşık masadan düşüp kırıldı .Görevli gelip kaşığın parasını istedi .Kaşığın parası otele konaklama ücreti için ödediğim paranın 1000 de 1 ydi yani çok önemsiz bir paraydı .Garip olan otelin kaşığın parasını benden istemesiydi. Oteldeki kahvaltı Avrupa'dan yada Asya'dan uzak ülkelerden gelenler için çok uygun değildi. Yiyebildiğim şeyler yumurta ,sade noodle ve meyvelerle sınırlıydı . Odanın camları izolasyon yönünde kötü .İçeriye soğuk geliyor .Odada ısınma için 24 saat klima çalıştırıyorsunuz . Tek gördüğüm eksik tuvaleti temizlemek için küçük fırça yok.

L

Losalini

15/03/2026 22:55:41

10/10
Olumlu nokta:

"The bed was amazing, i slept well and that was the best part especially being jet lagged. The kids loved the breakfast spread so that was a plus. They really enjoyed their stay, im glad to have booked it and wouls definitely come again and recommend to friends."

Olumsuz nokta:

Aucun.

H

Ho

05/12/2024 08:59:01

8/10
Olumlu nokta:

"Cleanliness of the room.Strong aircon and shower. Staffs helpful."

Olumsuz nokta:

Aucun.

E

Elena

07/11/2025 05:50:08

10/10
Olumlu nokta:

"Everything!! Can’t find anything wrong! It all so beautiful, staff super friendly, food really good and the lagoon is magical!!"

Olumsuz nokta:

Aucun.

U

Umut

07/04/2025 12:45:39

10/10
Olumlu nokta:

"kahvaltı , temizlik , akşam yemeği , personel ilgisi , fiyat , manzara harika"

Olumsuz nokta:

Aucun.

G

Gül

17/02/2026 21:48:49

8/10
Olumlu nokta:

"Tren istasyonu ve tüm diğer ulaşım hatlarına çok yakın oluşu mükemmel. Balkonlu oda seçmiştim, çok memnun kaldım. Lüks bir otel değil ama tüm ihtiyaçlara cevap veriyor.Kahvaltı almadık, çünkü her sabah farklı bir yer tercih ettik. Her gün havlular ve çarşaf değişti. Bu benim için çok önemli idi."

Olumsuz nokta:

Sevmediğim bir şey olmadı.

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