Step Town

"Breakfast was great. Friendly, helpful staff and clean room."

"Nothing, everything was good."

"My friend and I stayed here upon arrival at Kigali airport. We had a comfortable night’s stay, enjoying some food and beer from the onsite restaurant. The outstanding factor was the assistance with transport from the airport and then to the very busy bus station in the morning. As 2 women travellers this could have been daunting, however Patrick made sure we got our tickets and the right bus and even connected us with a friend to help us upon arrival at Musanze. Service we much appreciated on the first day of our travels."

"Nothing, it was very good value"

"It was a spacious triple room and the staff were absolutely beautiful. The food was yummy and varied. The views were great and overall, I would highly recommend Step Town."

"It's difficult to say what is the central/main part of Kigali. This hotel is slightly outside of the touristy part, which isn't necessarily a bad thing. However, even though staff may say to call them always for taxis etc, once you are in town just use the taxis (there were 3 of us and so we didn't use the moto bikes) that you find as they can be a bit cheaper. Most taxis, though, will ask for US$10 to go places."

"The place is well located on a hill with a nice view. Negative is that it's, though short, on a dirt road. The staff were all friendly and welcoming. The room is large, large bathroom as well as a large balcony to watch the sunset."

"Aucun."

"Great staff and not far from centre. Even got my breakfast at 11 am"

"Nothing"

"The staff was wonderfull! We stayed here with a big group of friends and they always tried to cater quickly to our needs. Furthermore, the rooms were spacious and clean."

"Aucun."

"Breakfast was good; they can have a little more on the menu though. Location was great as view was nice and it gave easy access to key areas of the city"

"The kitchen working till late hours, let’s say 12 midnight instead of 10pm as it is."

"This is the place to stay in Kigali, the staff, rooms, and food are all amazing."

"Aucun."

"Step Town Hotel is an excellent place to stay — clean, comfortable, and welcoming. The atmosphere is peaceful, and the staff are incredibly friendly and helpful, making you feel right at home. Highly recommended for a pleasant stay."

"The only downsides for me were the location and the breakfast, which could be improved. Overall, still a pleasant experience."

"Step Town is a great little hotel. Not ultra-modern, nor in a high-profile location, but it's very central for getting to all areas and sights of Kigali. The panoramic views across the city hills from its breakfast area and first-floor open balcony space are magnificent. I could have happily sat there for hours. My room was small and basic, but everything worked as it should (good wifi) and it was very quiet at night. Staff at the hotel were friendly and attentive throughout my six nights here. Overall, a happy good-value stay, and it's undoubtedly the first place I'll check if I have the pleasure of visiting Kigali in future."

"For the price paid, there's nothing more I could have reasonable wished for."