Emporio Acapulco

"the pool was amazing, with different options and sizes. The room was specially good because of the view. The location is maybe the best of the city, with a lot of restaurants around, stores and the beach!"

"The bed was a little soft."

"Housekeeping was wonderful! Pool staff was great. Bell staff was great! this was our 14th year in Acapulco (did not come in 2024). We usually stay at Fiesta Americana but we did not this year due to too much confusion about reopening and very high rates. We were very happy with Emporio. It was a real hotel with a vibrant lobby! Location was fabulous."

"Last 3 nights (we were there 13) the screaming baby was very irritating. All night long. Somehow when we checked in my name was entered incorrectly as Kate Peraza Sanchez - even though it was correct in the booking and on my credit card! My name is Kate Pera but in your system ( restaurant receipts and internet) it was incorrect. Very bothersome."

"Every one nice and helpful specially at the reception, Sr Molina was very helpful so as the rest of the people there"

"All good"

"The room was spacious with a great view over Acapulco bay. The location is in the centre of the main strip - close to many restaurants and shops. The check-in process was quick and easy - we arrived late in the evening, so there was no queue. The hotel is well maintained and clean. The buffet breakfast is had a wide range of food, including eggs cooked to order."

"Aucun."

"Definitely value for money. The building and furniture is a bit old but it's compensated by the several swimming pools, delicious food and quick and kind staff."

"Aucun."

"Had 2 pools, amazing children pool snaked around in a circle with slides and pirate ship water jets and a swim up bar and and island with bar restaurant and loungers on and around the whole pool, the other pool was for adults calm and relaxing with loungers all around both tropical plants all around which led to the beach area with little thatched lounges sheds ?? with bar services"

"We thought the buffet restaurant was expensive"

"Location, the clean of the room and the staff who was really kind and friendly."

"My card which demagnetized really easily (2 times for a stay of 3 days). It's a little bit annoying when you are tired to not be able to open your room..."

"Very good location , room clean everyday . Great swimming pools . Thank you and hope see you again ."

"Aucun."

"Tenemos varios años de estarán el hotel y regresamos porque nos gusta"

"Todo"

"El desayuno muy variado Muy buena ubicación Amplias albercas"

"No me tenían considerado en el Bufete, si lo pague Acaba muy temprano el bar"